Privacy Policy
Effective Date: Aug 25,2025
At ChattyRep.ai, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, website, and SMS communications.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, business name, and other contact details you provide through our booking forms, contact forms, or when communicating with us.
Service Information: Appointment details, service preferences, and communication history.
Technical Information: IP address, browser type, device identifiers, and cookies for analytics and site performance.
2. How We Use Your Information
Your information is used to:
Provide and manage our services.
Confirm and remind you of appointments.
Respond to inquiries submitted through our forms.
Send SMS notifications and promotional updates (only if you have opted in).
Improve our services and website experience.
We will never sell or share your personal information with third parties for marketing purposes. Data may be shared only with service providers necessary to deliver our services (e.g., SMS delivery partners, payment processors).
3. SMS Communications
By opting in through our booking form, contact form, or by texting a keyword to our business number, you consent to receive SMS messages from ChattyRep.ai.
Message types may include appointment confirmations, reminders, service updates, and promotional offers.
Message frequency will vary depending on your interactions with us.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message. You may also text HELP for assistance.
After opting out, you will no longer receive SMS communications from us unless you opt in again.
4. Your Rights
You have the right to:
Access, update, or delete your personal information.
Withdraw your consent for SMS or email communications at any time.
Request a copy of the personal data we hold about you.
5. Data Security
We implement industry-standard safeguards (encryption, secure servers, limited access) to protect your data from unauthorized access, disclosure, or misuse.
6. Third-Party Services
Our website and services may integrate with third-party tools (e.g., scheduling platforms, payment gateways, SMS carriers). These providers have their own privacy policies, and we encourage you to review them.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
8. Contact Us
If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us at:
ChattyRep.ai
Email: [email protected]
Phone: 1866.217.9369